Frequently Asked Questions

We put together the most commonly asked questions from clients and users. If you don't find what you are looking for, drop us a line here

General

What are user profiles? What are the people and domain skills in these profiles?


User profiles are profiles of a user’s people skills and domain skills. People skills are soft/interpersonal skills and personal attributes that allow people to effectively perform their work duties. Examples include problem solving or communication skills. Domain skills on the other hand are technical skills that are task-focused and allow you to perform your job effectively. Examples could be performing a needs analysis for a management consultant or pitching to a client for a sales representative. In the user profiles, each employee/candidate’s skills are measured in the nugget.ai app based on how they behave in real job simulations and are compared to industry benchmarks based on a specific job. The profiles can help identify your fit to specific jobs and identify career paths that you may fit with that you never even thought about before!




What is a nugget.ai challenge?


Challenges are a work simulations that involve tasks and activities that would be performed day-to-day on the job. Each challenge allows you to demonstrate what decisions you would make and how you would behave on the job.




What makes nugget.ai unique?


There are three main elements that sets nugget.ai apart from similar companies. First, nugget.ai challenges are designed to be job-relevant, allowing companies and recruiters to see how candidates’ skills play out in situations that are relevant to the job they are hiring for. Often, other assessment companies use the same assessment tool with every client and every project, failing to take into account unique aspects of the job and company. Second, nugget.ai uses real job simulations to assess demonstrated skills and circumvents the issues of gaming, faking, and bias that more commonly used methods (e.g., self-report questionnaires, interviews) are subject to. Completing an assessment that focuses on demonstrated skills rather than self-reported skills also allows users to proudly show off their strengths to companies and recruiters. Lastly, artificial intelligence-powered algorithms are at the core of nugget.ai’s data models so nugget.ai is constantly updating insights based on new challenges completed by users, new information uploaded by users and companies, and new benchmarks created per job category.




What kind of challenges does nugget.ai currently have?


To date, nugget.ai has stories for specific job categories such as sales, consulting, and accounting. For people looking for stories that are more job-agnostic, nugget.ai has also developed more generic workplace challenges, including one that is focused on leadership potential and a fun one involving a series of all-too-familiar stereotypical meeting scenarios. With that said, nugget.ai is always developing new challenges and identifying new job categories to tap into, so make sure you keep up-to-date with our recent developments.




Can challenges predict performance?


It is important to clarify that challenges cannot on their own predict performance on the job. However, what nugget.ai offers enterprises is an objective and powerful way to correlate data from the stories to real performance data (e.g., performance ratings, 360 feedback) from the company. By asking existing employees from major performance categories (e.g., top performer, average performer, developing performer) to complete the nugget.ai challenges, nugget.ai can produce predictive models that can accurately predict which candidates are more likely to do well in a given role.




Can a nugget.ai challenge be adapted to fit my team/company context better?


nugget.ai awards badges in the app to award users for their progress and engagement. The more badges you achieve, the more you have engaged with the app, and the greater the chances are that your profile in the app is an accurate description of who you are as an employee. Employers who see that users have gained badges in the app are more likely to consider these users for a job.




What insights can nugget.ai tell me about my team/company?


nugget.ai can help you quantify the skills-based strengths of your team. We can pin these insights along with company data including performance groupings and departments to gain more nuanced insights of what skills are driving success in the company. By providing profiles of each of your employees, nugget.ai can help determine skills gaps of individual employees or teams, as well as areas that team members complement one another.




How can nugget.ai help me hire?


nugget.ai can provide you unique information about your candidates based on their behaviour in our challenges. Candidate profiles can help determine which candidates have the relevant to the job you are looking to hire for. Instead of basing the assessment of candidate skills on a self-report method, you can be more re-assured that the candidate has these skills because they demonstrated them in a job-relevant activity and not because they simply stated they have the skills. Not only will you be able to see the demonstrated skills of a candidate, nugget.ai can also provide you with a short list of the candidates best suited for the job so you do not have to spend hours of your time sifting through candidate’s resumes. There may even be candidates who you would not naturally consider based on their previous experience, but based on their demonstrated skills they would be a perfect fit! nugget.ai can help you identify these candidates. Finally, there may be employees within your organization that are perfect for a position that you are hiring for, but you didn’t know it. By having current employees complete out a nugget.ai challenge, we can help you to discover the best internal hires for your job opening.




How are nugget.ai challenges different from other hiring methods?


nugget.ai challenges are different from other traditional hiring methods because they place people in a work simulation to make decisions and complete tasks that could occur day-to-day on the job. These simulations allow people to demonstrate their skills and abilities rather than self-reporting these skills and abilities. These simulations make nugget.ai tools stand out from other hiring methods that rely on interviews and questionnaires.




What are the issues with traditional hiring methods (ones you probably use!) that nugget.ai helps address/mitigate?


Sometimes with hiring methods that ask the person to report the skills you have. Although this seems like an intuitive method, many people inaccurately report these skills, or outright lie. Candidates may also just not be able to accurately self assess their skills. If any of these situations occur, then you may hire candidates who do not actually have the skills for the job. This can decrease the performance of your organization and could cause you to have to hire this candidate and start the whole hiring process over again (and who wants that?). Therefore, methods like nugget.ai, that focus on the demonstration of skills, can help you to hire your candidates using a more reliable method, ensuring you are hiring the right candidate right off the bat.




Do users need to prepare ahead to do these challenges?


Do users need to prepare ahead to do these challenges?




Can users retake the challenge more than once?


To ensure users are not simply retaking the story and changing their answers on these questions, we do not allow users to complete a challenge more than once.




What are badges?


nugget.ai awards badges in the app to reward users for their progress and engagement. The more badges they achieve, the more they have engaged with the app, and the greater the chances are that their profile in the app is an accurate description of who they are as a (potential) employee.




What benefits can users get from using nugget.ai?


At nugget.ai, we're helping people showcase their strengths and unique capabilities to employers to discover opportunities that will progress their careers. Users can gain badges that entice employers to check out your profile. nugget.ai can also help users improve their skills and progress in their career journeys! We can offer a 30-minute consultation with a psychologist with an MA in industrial and organizational psychology, and provide personalized recommendations for professional development.





Other

How should I format my responses?


There is no right or wrong way to format your responses. Try to think about how you would format your responses if you were actually working in this role presenting it to a manager.




What if I don’t complete the challenge in time?


That is okay! The timer is there to keep to the process standardized between users but it is not the case that your responses get thrown out just because you did not feel as if you completed the task within the allotted time frame. We still analyze the responses you were able to come up with and present results based on this data.




Can I close the browser and continue at a later time?


No, you are asked to complete the challenge in one sitting, but in between challenges, you can take breaks, close the browser, grab coffee, and come back.